1. General principle
Noder360 services are digital services that may be provisioned immediately. Refund eligibility depends on the service type, activation status, third-party cost and order terms.
2. Non-refundable items after provisioning
Unless required by applicable law or expressly stated otherwise, the following are generally non-refundable once successfully provisioned or purchased:
- Domain registration, renewal and transfer fees
- SSL certificates and third-party licences
- Dedicated infrastructure reserved for the customer
- Setup, migration, implementation, customization and professional service charges once work begins
- Taxes and government/statutory charges already incurred
- Usage-based resources already consumed
3. Hosting and software subscriptions
If a service cannot be provisioned due to a Noder360-side failure and no reasonable alternative is delivered, the customer may request review for refund of the undelivered portion. Requests based on change of mind after activation are not automatically eligible.
4. Cancellation
Customers may request cancellation through the account/support process. Cancellation stops future renewal where processed in time, but does not automatically create a refund for the current term.
5. Renewals
Customers are responsible for reviewing renewal dates. Services may expire or be suspended after non-renewal. Domain expiry and restoration may be subject to third-party rules and additional charges.
6. Refund processing
Approved refunds are processed through the original order channel or another appropriate method and may take a reasonable processing period.
7. Contact
Refund/cancellation requests: support@noder360.com
TEAVE BUSINESS SOLUTIONS PRIVATE LIMITED
2nd Floor, Devpuri Plaza, Indira Nagar, Lucknow, Near Neelgiri Chauraha, U.P- 226016
Noder360 · GSTIN: 09AAGCT6413K2Z0
2nd Floor, Devpuri Plaza, Indira Nagar, Lucknow, Near Neelgiri Chauraha, U.P- 226016