Helpdesk

Give customer requests a clear place to be tracked and resolved.

Features

  • Support tickets
  • Departments and categories
  • Priorities
  • Assigned agents
  • Status workflows
  • Internal notes
  • Attachments
  • Customer history
  • Response templates
  • SLA rules where configured
  • Knowledge base integration
  • Ticket reports

Ready to manage more of your business from one place?

Start with the services you need today and expand your Noder360 workspace as your business grows.

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